AI chatbots to support and sell on WhatsApp, 24/7
An AI-powered chatbot answers questions, qualifies leads and takes orders without your team having to be available all day. At Gestify we integrate it with WhatsApp or your website, and connect it to your systems so every conversation is logged and, when needed, handed off to a person. It's the right fit for businesses that get a lot of repetitive WhatsApp questions — hours, pricing, availability — and don't want their team spending time answering the same thing over and over, or losing a sale because no one replied in time. We design each chatbot around your business's real conversations, so it sounds natural and resolves what your customers actually ask, not a generic script.
24/7 support, no extra shifts
The chatbot answers common questions about hours, pricing and availability at any time of day, without anyone having to watch the phone. It works the same on a Saturday night as a Monday morning, so no inquiry goes unanswered just because it arrived outside business hours. That cuts response time and keeps an interested customer from moving on to a competitor while they wait.
AI replies, not rigid scripts
It understands questions written in natural language and replies contextually, instead of forcing customers to pick from a fixed menu of options.
Lead qualification and order taking
It identifies which inquiries are real opportunities and can take orders or bookings directly within the conversation. It filters generic questions from inquiries with real buying intent, and hands your team the information already organized — what was requested, when, with what contact details — instead of a long transcript to reread. That frees your sales team to spend time closing, not sorting through messages.
Handoff to a human when needed
If the conversation needs a person, the chatbot hands it off to your team with the context already loaded, so the customer doesn't have to repeat themselves.
History and integration with your systems
Every conversation is logged and can connect to your ERP, CRM or order sheet through custom integrations.
Frequently asked questions
Does the chatbot work on WhatsApp?
Yes, WhatsApp is one of the main channels we integrate, along with web chat. If you need to add other channels, we assess it based on your project.
Can it take orders or bookings?
Yes. It can be configured to take orders, schedule bookings or collect the information your business needs before handing off to a person.
What happens if the chatbot can't resolve a query?
It hands off the conversation to a member of your team along with the history, so the person doesn't have to start from scratch.
Does it integrate with my current system?
Yes, we connect it to your ERP, CRM or other management tools via APIs based on what you use; tell us which systems you work with and we'll assess the integration.
How long does it take to implement?
It depends on the scope of conversations and integrations needed; we'll give you a timeline estimate for your case.
Is there a history of conversations?
Yes, every conversation is logged so you can review it or follow up with a customer.
Do you offer support after delivery?
Yes, we provide ongoing support and adjustments after launch; we define the support arrangement that best fits your operation together.
What does onboarding look like?
We map out your business's most common questions and flows, configure the chatbot around those answers, and test it with you before going live, adjusting along the way.
Other services
Want to automate your support with AI?
Tell us which channel you use today and which questions come up most, and we'll propose how to automate them.
Let's talk